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made by Signature

Privacy Policy

Last updated: April 2026

1. Who we are

This website is operated by made by Signature ("we", "us", "our"). Our registered business operates in the United Kingdom. If you have any questions about this policy, contact us at hello@madebysignature.co.uk.

2. What data we collect

We may collect the following personal data when you use our website:

  • Contact form: your name, email address, phone number, and message content.
  • Newsletter signup: your email address.
  • Usage data: pages visited, time on site, browser type, and device information (via analytics cookies, with your consent).

3. How we use your data

  • To respond to enquiries submitted via the contact form.
  • To send you our newsletter (only if you have opted in).
  • To understand how visitors use our website and improve our content (analytics, with consent).

4. Legal basis for processing

We process your data on the following legal grounds under UK GDPR:

  • Legitimate interests — responding to your enquiries.
  • Consent — newsletter subscriptions and analytics cookies. You can withdraw consent at any time.

5. Cookies

We use cookies to analyse site traffic. We only set non-essential cookies after you have given your consent via the cookie banner. You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site.

Essential cookies (required for the site to function) are always active.

6. Data sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g. email platforms, analytics tools) who process data on our behalf and are bound by appropriate data protection agreements.

7. Data retention

We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Contact form enquiries are retained for up to 2 years.

8. Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with the ICO.

To exercise any of these rights, email us at hello@madebysignature.co.uk.

9. Changes to this policy

We may update this policy from time to time. The date at the top of the page will reflect the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy.